Terms & Conditions

This website is operated by Fab NZ Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Fab NZ Ltd. Fab NZ Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Use includes visits to our sites, purchases on our sites, participation in our database and promotions. These terms of use apply to you when you use our websites. Please read these terms carefully - if you need to refer to them again they can be accessed from the link at the bottom of any page of our websites.

1. Content

While we endeavour to supply accurate information on this site, errors and omissions may occur. Fab Ltd NZ ("Fab Ltd NZ") does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Fab Ltd NZ reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, Fab Ltd NZ makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site. 

2. Ordering goods and services from us

When you place an order with us, you are making an offer to buy goods or services. An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and any other relevant details for your order e.g. an optional gift message for gift cards, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order.

We do not supply trade quantities and reserve the right to limit the number of an item customers can purchase in a single transaction.

We will send you an e-mail to confirm that we have received and accepted your order, which indicates that your order has been accepted and you may not cancel it.

We will take payment from you when we accept your order.

3. Refusing or cancelling orders

In the unlikely event that the goods or services ordered are no longer available we reserve the right to refuse or cancel an order.

We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.

While we endeavour to ensure that the price and description of goods or services is accurate, if there is an error in the process of listing a product or service on our website or a technical error in the processing of your order we reserve the right to refuse or cancel the order.

Our right to cancel orders applies to orders that have been accepted.

4. Payment options

We currently accept the following payment methods:

  • Debit Card
  • Visa
  • MasterCard
  • Laybuy
  • Afterpay

5. Pricing

All prices listed on www.caci.co.nz are in New Zealand dollars and are inclusive of GST. Please note that we reserve the right to alter prices on our websites at any time for any reason.

Our prices do not include import fees, duties, tariffs or other charges which may be payable in relation to an order. If the product has a plane beside the delivery lead time it is sourced from an overseas supplier. The customer may be liable to pay these taxes if they purchase a product or products from our site that are imported from an overseas supplier where their single order exceeds the New Zealand low value GST threshold.

6. Website and Credit Card Security

We want you to have a safe and secure shopping experience online. All payments via our sites are processed using Shopify Payment Portal protocol.

You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.

For security purposes certain transactions may require proof of identification.

7. Delivery and Delivery Charges

We only deliver within New Zealand. We offer a blanket standard shipping rate of $6.50. Orders over $250 receive free shipping. We are unable to ship to PO boxes, please ensure a physical address is supplied.

If goods are lost or damaged in transit, please contact us within 10 business days following the steps outlined in our return policy.

8. Returns

Please visit the Returns page for full details on the returns process.

9. Accessing our service

Other than connecting to our caci.co.nz website by HTTP requests using a web browser, you may not gain access to Fab Ltd NZ website servers. You agree not to disrupt, modify or interfere with our websites or services and their associated software, hardware and servers in any way. You also agree not to modify any content or service on Fab Ltd NZ websites. Furthermore, you agree not to use our sites in any inappropriate or unlawful way.

10. Disclaimer

Our websites are intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.

While we endeavour to supply accurate information on this site, errors and omissions may occur. Fab Ltd NZ does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Fab Ltd NZ reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, Fab Ltd NZ makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site. 

11. Intellectual Property

Fab Ltd NZ, its suppliers, advertisers or third party providers, own all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.

Fab Ltd NZ welcomes the use of this site for personal use, non-commercial use, research or study - provided that the user acknowledges all copyright and other notices contained in the content.

We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of Fab Ltd NZ. 

12. Links

Please note that although this site has some hyperlinks to other third party websites, these sites have not been prepared by Fab Ltd NZ and are not under the control of Fab Ltd NZ. The links are only provided as a convenience, and do not imply that Fab Ltd NZ endorses, checks, or approves of the third party site. Fab Ltd NZ is not responsible for the privacy principles or content of these third party sites. Fab Ltd NZ is not responsible for the availability of any of these links.

Fab Ltd NZ requires that you request our permission to include a link from another site to this site. If you would like to request permission, please contact us via our online form.

13. Privacy Policy

We are committed to protecting your privacy. We recognise that your personal information is confidential and we understand that it is important for you to know how we treat your personal information. Please read our Privacy Policy for more information.

14. Jurisdiction

This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand. 

15.Changes to this Agreement

Fab Ltd NZ reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.

16. Consumer Guarantees Act

Refer to Consumer Guarantees Act for more information.