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MEET THE TEAM
Sofrana
Clinic Owner / Manager
With over 15 years of experience in customer-service and account management, Sofrana brings a deeply personal, service-oriented mindset to the skin-care world. Her approach is simple: build meaningful relationships, understand each individual’s unique experience, and support your skin-journey with genuine care and consistency.
As the proud Owner & Manager of Caci Pukekohe, Sofrana leads this clinic with the values of trust, connection and excellence. She believes that achieving skin confidence isn’t just about treatments, it’s about feeling heard, looked after and empowered.
When she’s not welcoming clients, Sofrana is a mum of two, juggling family life and the demands of a busy lifestyle. She knows first-hand how tough it can be to carve out time for yourself, yet also how rewarding it feels when you do. That understanding underpins her commitment to making the Caci experience welcoming, realistic and results-driven.
Sofrana is passionate about the Caci philosophy: evidence-based skin solutions + warm, human support. Whether it’s your first visit or you’ve been on a skin-care path for years, she’s here to guide you with clarity, care and continuity.
"To me, skin confidence is about feeling comfortable and happy in your own skin — no filters, no comparison, just you. It’s not about perfection, but about progress and self-care. When you feel good about your skin, it reflects in how you carry yourself, how you smile, and how you connect with others. At Caci, I love seeing that transformation — not just in skin, but in the confidence and glow that comes from truly looking after yourself."
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Toni
Senior Appearance Medicine Nurse
Toni is a dedicated cosmetic injectable nurse driven by a passion for helping individuals enhance their natural beauty and regain confidence. With 6 years of experience in the field at Caci, Toni has honed her skills in administering injectables with precision and artistry, always prioritizing safety and customer satisfaction.
As a cosmetic injectable nurse, Toni views herself not only as a healthcare provider but also as a partner in her clients' journey towards self-confidence and self-expression. She takes pride in witnessing the positive impact her work has on their lives, whether it's restoring youthful radiance or enhancing facial harmony.
Toni's journey began as a cardiology nurse at Auckland City, where she developed a profound understanding of the complexities of cardiac care and its impact on patients' lives.
Outside of work, Toni is a busy mom to three amazing children aged 13, 10, and 10 months. She enjoys painting, wine tasting, skydiving, and spending time with her friends, family, and pets.
"Skin Confidence to me is having the knowledge and habits to care for your skin effectively, including proper cleansing, moisturizing, and sun protection, which contributes to its overall health and appearance."
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Bo
Administration Support
Bo is our friendly face at reception and provides vital admin support at Caci Pukekohe. She loves greeting customers and ensuring every visit runs smoothly from the moment they walk in. With her caring nature and eye for detail, Bo helps create the warm and welcoming environment our customers love. Outside of work, Bo is a proud mum of two beautiful kids and enjoys spending her spare time painting and being creative.
"Skin confidence to me is being able to leave the house without any make-up and feeling confident in doing so."
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Meg
Skin Therapist
Meet Meg, Caci Pukekohe’s newest Skin Therapist!
A remarkable 27-year-old beauty therapist hailing from Auckland. Born with an innate passion for skincare and overall wellness, Meg's journey into the beauty industry was a natural evolution of her own transformative experience with health and her skin. With over a decade of experience in the makeup industry, and a degree in fitness specialising in personal training, Meg is a beacon of knowledge at your fingertips. Meg's journey began with a deep-seated passion for skincare and makeup, cultivated by her own personal struggles with her skin. From battling acne to overcoming dehydration, Meg intimately understands the power of skincare and makeup to not only enhance beauty but also to uplift the spirit and encourage overall wellness.
Drawing from her own transformative experience, Meg's journey is more than just professional expertise; it's a testament to her unwavering dedication to helping others feel confident and beautiful in their own skin. Her decision to enter this industry was driven by a desire to empower individuals to embrace their natural beauty, regardless of imperfections.
Today, Meg stands as a beacon of inspiration, combining her technical prowess with a compassionate approach to skincare and makeup. Join us in experiencing Meg's exceptional talent and dedication as she continues to redefine beauty, one customer at a time.
"Skin confidence is more than just feeling good about how my skin looks—it's about embracing my natural beauty and feeling comfortable in my own skin. It's the result of taking care of my skin and knowing that I'm doing what's best for it. When my skin feels healthy and radiant, I feel more confident in myself overall. It's about self-care, self-acceptance, and feeling proud of the skin I'm in, no matter its imperfections. Skin confidence means I can face the world with a smile, knowing that I look and feel my best."
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Michelle
Treatment Advisor
Michelle is one of the dedicated Treatment Advisors at Caci Pukekohe, passionate about guiding clients through their skincare journeys. She provides expert advice and personalised recommendations to help clients achieve the best possible results from their Caci treatments.
Michelle’s connection with Caci began over 15 years ago—as a client herself. Her passion for skin health grew from her own experiences with cystic acne, which gave her a deep understanding of how skin concerns can affect confidence and self-esteem. Today, that experience drives her commitment to helping others overcome their own skin challenges and feel empowered every step of the way.
Outside the clinic, Michelle is a proud mum to two grown-up children and lives on a lifestyle block just outside of town with her veterinarian husband. Life is a wonderful mix of family, animals, and doing what she loves most—helping others feel confident in their skin.
For Michelle, skin confidence is about having the knowledge and daily habits to care for your skin—through consistent routines like cleansing, moisturising, and always using sun protection. She believes these simple, powerful habits create the foundation for healthy, radiant skin and play an essential role in preventing premature ageing.
"Skin confidence means feeling comfortable and proud in your own skin—no matter where you are on your skincare journey. It’s about understanding your skin, caring for it consistently, and celebrating the progress along the way. When you take time to nurture your skin and see real results, it reflects in how you carry yourself—radiating confidence from the inside out."
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Molly
Clinic Assistant Manager
Molly is our Assistant Manager and Treatment Advisor at Caci Pukekohe. With a background as a qualified Caci Skin Therapist and Laser Technician, she brings experience, warmth, and genuine care to every client interaction. Inspired from a young age by her mum’s beauty therapy appointments, Molly developed a passion for helping others feel confident in their skin. She’s dedicated to ensuring every customer has a welcoming and positive experience at Caci Pukekohe.
To Molly, skin confidence means feeling comfortable and empowered in your own skin — embracing your natural beauty and celebrating the journey to healthier, happier skin.
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Chelsea
Receptionist
Chelsea is the friendly face that greets you the moment you walk through our doors and the warm voice that welcomes you over the phone. Always radiating positivity and a genuine smile, she brings a special kind of warmth to every client interaction.
A proud mum to a beautiful baby boy, Chelsea balances her role at Caci with her passion as a talented hair stylist. She loves being part of the Caci Pukekohe family—connecting with our wonderful clients each day and working alongside her supportive team. Her caring nature and vibrant energy make every visit to the clinic feel that little bit brighter.
For Chelsea, skin confidence is all about feeling comfortable and happy in her own skin. It’s that fresh, glowing feeling that gives her a boost to take on the day—whether she’s in the clinic, spending time with her little boy, or behind the chair styling hair. When her skin feels healthy and radiant, she feels her best inside and out.
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Suzanne
Receptionist
Suzanne is the friendly face that welcomes you to the world of skin health at Caci. Even as her first introduction to the industry, she’s already fallen in love with the people, the energy, and the incredible transformations she gets to witness every day. A proud paw mum, Suzanne has a big heart for both humans and furry friends alike. She’s currently studying psychology and dreams of moving on to her master’s—bringing her natural curiosity and love for people into everything she does. Suzanne truly thrives on connecting with clients and teammates alike.
For Suzanne, skin confidence isn’t just about how your skin looks—it’s about how it makes you feel. It’s the quiet assurance that lets you smile without hesitation, laugh freely, and step into the world feeling like your true self. Skin confidence, to her, is the little spark of joy that comes from nurturing yourself and embracing the skin you’re in, no matter what.
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Pooja
Skin Therapist
Passionate about helping clients achieve glowing, resilient skin, Pooja is a beauty therapist who believes true confidence starts with hydrated, healthy, and revitalized skin. Her signature treatments focus on advanced peels and professional skincare designed to restore the skin’s natural barrier and reveal its most luminous, radiant state. When she’s not in the clinic transforming skin, you’ll often find her embracing her love of ice skating, gliding across the ice with the same energy and joy she brings to every client.
For Pooja, skin confidence isn’t just about appearances—it’s about feeling aligned, empowered, and unapologetically yourself. It’s the quiet strength in knowing your skin reflects the care you give yourself, the resilience you carry, and the joy you radiate. Skin confidence, to her, is less about perfection and more about celebrating every moment your skin and spirit glow together.
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Nina
Skin Therapist
Nina is our talented beauty therapist with over three years of experience in the industry. Her calm and soothing nature instantly puts clients at ease, making every treatment feel like a moment of pure relaxation. With her magical hands and expert touch, she brings a true sense of rejuvenation through every massage and facial. Outside of the clinic, Nina is passionate about staying active at the gym and nourishing her body with healthy, wholesome foods—her dedication to wellness shines through in everything she does.
For Nina, Skin Confidence is all about feeling comfortable and radiant in your own skin. It’s the glow that comes from knowing your skin is healthy, cared for, and nurtured—so you can step into the world feeling calm, confident, and truly yourself. She loves helping her clients discover that sense of ease and self-assurance, one treatment at a time.
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Holly
Skin Therapist
Holly is our sweetest beauty therapist — the kind of person who brings sunshine into every treatment room. Her love for beauty started early; at just four years old she was already “practising” facials on her dolls and teddies, before graduating to her very patient family members. That childhood passion never left, and she went on to study at Elite, proudly earning her qualification in Beauty Therapy.
When she’s not at the clinic, you’ll usually find Holly out with her friends, living life to the fullest — especially if there’s a bottomless brunch involved. She also adores fashion and is a proud cat mum to her gorgeous ragdoll, Gucci.
Warm, genuine, and naturally nurturing, Holly brings a touch of magic to every treatment and loves helping her clients feel their most confident, glowing selves.
For Holly, Skin Confidence is all about feeling comfortable, radiant and cared for — the kind of glow that comes from nurturing your skin, honouring your natural beauty, and giving yourself permission to slow down and indulge. It’s feeling fresh-faced on a busy day, loving your bare skin, and trusting that small moments of self-care truly make a difference.
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Clinic Reviews
Show all reviews
"Such friendly and informative staff! Meg did such a great job of educating me on my skin and walking me through what she was doing. Was also super relaxing and the staff on the front desk were awesome! Didn't feel any pressure but felt informed and feel so inclined to go back!"
Emma
"Professional, fully trained staff with a personal touch. You feel like they actually care about you and your skin. I always leave feeling relaxed and my skin glowing"
Pam
"Feeling very at home as soon as I come through the door, my treatment and speaking with the girls. It's just a beautiful atmosphere in the clinic"
Megan
"Everything. From the moment I arrive everyone is so nice, they always remember my name and take the time to ask me how I am. All the girls are so kind and they treat me so well. Whether it's just hydration and treatment, light or microneedling, they always go the extra mile to make me feel comfortable"
Pola
"Feeling like I'm part of the family. The girls are always smiling and chatty and make you feel at home. Nothing is ever a problem and they accommodate you without issue. So happy I decided to join all those years ago!"
Amber
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